What To Expect Upon Arrival To Appointment

Skinsational is located inside of Salon Lofts - Kentlands Gaithersburg in  a building full of other similar small business' that are individually owned.

When you arrive, you will take the elevator up to the second floor where you will find Skinsational in loft # 6. 
If Kristen is available the sign next to the door will indicate "come in". If a treatment is in session, the sign will indicate "in use". Since there is not a receptionist there are seats upfront by the elevator where Kristen will greet you close to your appointment time. 

Once you are greeted, you will be taken into the room where you will be provided with your choice of tea, water or coffee. If it is your first appointment, there will be consultation and consent forms to fill out so arriving at least 15 minutes early will ensure that your treatment starts on time. 

Once your paperwork is filled out, you will be provided with a facial gown to change into before your treatment, I will then be in to ask you some questions regarding your skin and discuss your goals then we will start your treatment. 

Once your treatment is complete, you are welcome to enjoy a beverage of your choice while we discuss future appointment options, at home skincare recommendations and answer any further questions you may have. 

Our checkout process is easy, you can either use the card you have provided on file, we can swipe a different card or you can pay in cash. If paying with a card you will be promoted to sign on screen. A receipt will be sent via either text or email (your preference).