What To Expect Upon Arrival To Appointment

Skinsational is located inside of Salon Lofts - Kentlands Gaithersburg in  a building full of other similar small business' that are individually owned. Because we are located in such a building, there may be a decent amount of noise in the building. We have done our best to try to drown out any surrounding noise to give you a relaxing experience. 

When you arrive, you will take the elevator up to the second floor where you will find Skinsational in loft # 6. 
If Kristen is available the sign next to the door will indicate "come in". If a treatment is in session, the sign will indicate "in use".
Due to my location, there is no access to a front desk receptionist to check you in. Following COVID, you are expected to wait in your car and text 240-449-4805 to let us know you are here. We will let you know when it's ok to come up. 

Once you are greeted, you will be provided with a facial gown to change into before your treatment, I will then be in to ask you some questions regarding your skin and discuss your goals then we will start your treatment. 

Once your treatment is complete, you are welcome to enjoy a beverage of your choice while we discuss future appointment options, at home skincare recommendations and answer any further questions you may have. 

Our checkout process is easy, you can either use the card you have provided on file, we can swipe a different card or you can pay in cash or Venmo. If paying with a card you will be promoted to sign on screen. A receipt will be sent via either text or email (your preference).